The Updox application and APIs will be undergoing scheduled maintenance on Friday, August 7th between 9:00pm and 11:00pm EDT.
During this time, you should still be able to access the system, but some users may experience brief periods of unavailability.
Our Engineering team will be actively monitoring system performance throughout the maintenance window to ensure stability.
Thank you for your patience as we continue to enhance the reliability and performance of Updox.
Posted Aug 06, 2026 - 17:14 EDT
This scheduled maintenance affects: Interface / Connection to Updox (RESTful API, Web User Interface, Patient Portal, Updox QA development environment, Updox Central Application), Telehealth (Video Chat, Secure SMS texting, SMS texting, Video Chat SMS Invites), and Faxing, File Upload, Reminders, Notifications, Scheduling, Referrals, Patient Payments, Direct e-Mail Messaging, Updox Secure Messaging, Import to EHR, Webhooks, Identity Verification for Direct E-mail.