Identified - We are continuing to work closely with our third-party fax vendor to implement a solution. At this time, faxes are still being received successfully and will be reprocessed once the issue is fully resolved. We will keep you posted as new updates are available.
Aug 01, 2026 - 15:11 EDT
Aug 01, 2026 - 15:11 EDT
Investigating - We have identified an issue where faxes are not successfully going through and our Engineers are currently investigating the root cause. For now, this appears to only be affecting some faxes sent and received via our third-party fax vendor. We will keep you posted as new updates are available.
Aug 01, 2026 - 11:55 EDT
Aug 01, 2026 - 11:55 EDT
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Welcome to the status page for partners of Updox LLC.
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Interface / Connection to Updox
Operational
RESTful API
Operational
Web User Interface
Operational
Desktop User Interface
Operational
Patient Portal
Operational
Updox QA development environment
Operational
Updox Canadian Envrionment
Operational
Updox Central Application
Operational
Telehealth
Operational
Video Chat
Operational
Secure SMS texting
Operational
SMS texting
Operational
Video Chat SMS Invites
Operational
Faxing
Degraded Performance
File Upload
Operational
Reminders
Operational
Notifications
Operational
Scheduling
Operational
Referrals
Operational
Surveys
Operational
Patient Payments
Operational
Direct e-Mail Messaging
Operational
Updox Secure Messaging
Operational
Import to EHR
Operational
Webhooks
Operational
Identity Verification for Direct E-mail
Operational
Updox Corporate Office
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.