All Systems Operational

About This Site

Welcome to the status page for partners of Updox LLC.

If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.

Please e-mail partnersupport@updox.com if you have further questions about this alert.

Interface / Connection to Updox Operational
RESTful API Operational
Web User Interface Operational
Desktop User Interface Operational
Patient Portal Operational
Updox QA development environment Operational
Updox Canadian Envrionment Operational
Updox Central Application Operational
Telehealth Operational
90 days ago
99.97 % uptime
Today
Video Chat Operational
90 days ago
99.97 % uptime
Today
Secure SMS texting Operational
90 days ago
99.97 % uptime
Today
SMS texting Operational
90 days ago
99.97 % uptime
Today
Video Chat SMS Invites Operational
90 days ago
99.97 % uptime
Today
Faxing Operational
File Upload Operational
Reminders Operational
Notifications Operational
Scheduling Operational
Referrals Operational
Surveys Operational
Patient Payments Operational
Direct e-Mail Messaging Operational
Updox Secure Messaging Operational
Import to EHR Operational
Webhooks Operational
90 days ago
99.97 % uptime
Today
Identity Verification for Direct E-mail Operational
Updox Corporate Office Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 17, 2026

No incidents reported today.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Completed - The scheduled maintenance has been completed.
Aug 7, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 21:00 EDT
Scheduled - The Updox application and APIs will be undergoing scheduled maintenance on Friday, August 7th between 9:00pm and 11:00pm EDT.

During this time, you should still be able to access the system, but some users may experience brief periods of unavailability.

Our Engineering team will be actively monitoring system performance throughout the maintenance window to ensure stability.

Thank you for your patience as we continue to enhance the reliability and performance of Updox.

Aug 6, 17:14 EDT

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.