All Systems Operational

About This Site

Welcome to the status page for partners of Updox LLC.

If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.

Please e-mail partnersupport@updox.com if you have further questions about this alert.

Interface / Connection to Updox Operational
RESTful API Operational
Web User Interface Operational
Desktop User Interface Operational
Patient Portal Operational
Updox QA development environment ? Operational
Updox Canadian Envrionment Operational
Telehealth Operational
90 days ago
100.0 % uptime
Today
Video Chat Operational
90 days ago
100.0 % uptime
Today
Secure SMS texting Operational
90 days ago
100.0 % uptime
Today
SMS texting Operational
90 days ago
100.0 % uptime
Today
Video Chat SMS Invites Operational
90 days ago
100.0 % uptime
Today
Faxing Operational
File Upload Operational
Reminders Operational
Notifications Operational
Scheduling Operational
Referrals Operational
Surveys Operational
Patient Payments Operational
Direct e-Mail Messaging Operational
Updox Secure Messaging Operational
Import to EHR Operational
Webhooks Operational
90 days ago
100.0 % uptime
Today
Identity Verification for Direct E-mail Operational
Updox Corporate Office ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 21, 2022

No incidents reported today.

May 20, 2022
Resolved - Our Operations team has identified an issue impacting Updox API calls. We have implemented a fix and are monitoring, Any failed calls should be requeued. We apologize for any impact this causes to your business.
May 20, 18:53 EDT
Monitoring - Our Operations team has identified an issue impacting Updox API calls. We have implemented a fix and are monitoring, Any failed calls should be requeued. We apologize for any impact this causes to your business.
May 20, 17:16 EDT
Resolved - Our Operations team has identified the issue with the faxing and applied a resolution in our Canadian environment. Outbound faxes are being processed now and we continue to monitor. We apologize for any impact this causes to your business and will keep you updated on our progress.
May 20, 13:40 EDT
Update - Our Operations team has identified the issue with the faxing and applied a resolution in our Canadian environment. Outbound faxes are being processed now and we continue to monitor. We apologize for any impact this causes to your business and will keep you updated on our progress.
May 20, 11:03 EDT
Monitoring - Our Operations team has identified the issue with the faxing and applied a resolution in our Canadian environment. Outbound faxing is starting to process again. We apologize for any impact this causes to your business and will keep you updated on our progress.
May 20, 11:00 EDT
Investigating - Our Operations team has identified an issue impacting sending faxes in our Canadian environment. We apologize for any impact this causes to your business and will keep you updated on our progress.
May 20, 10:39 EDT
May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.