All Systems Operational

About This Site

Welcome to the status page for partners of Updox LLC.

If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.

Please e-mail partnersupport@updox.com if you have further questions about this alert.

Interface / Connection to Updox Operational
RESTful API Operational
Web User Interface Operational
Desktop User Interface Operational
Patient Portal Operational
Updox QA development environment Operational
Updox Canadian Envrionment Operational
Telehealth Operational
90 days ago
100.0 % uptime
Today
Video Chat Operational
90 days ago
100.0 % uptime
Today
Secure SMS texting Operational
90 days ago
100.0 % uptime
Today
SMS texting Operational
90 days ago
100.0 % uptime
Today
Video Chat SMS Invites Operational
90 days ago
100.0 % uptime
Today
Faxing Operational
File Upload Operational
Reminders Operational
Notifications Operational
Scheduling Operational
Referrals Operational
Surveys Operational
Patient Payments Operational
Direct e-Mail Messaging Operational
Updox Secure Messaging Operational
Import to EHR Operational
Webhooks Operational
90 days ago
100.0 % uptime
Today
Identity Verification for Direct E-mail Operational
Updox Corporate Office Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 24, 2026
Resolved - This incident has been resolved.
Feb 24, 14:32 EST
Monitoring - We have implemented a fix for the slowness issue and the issue is resolved. We will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved in 30 minutes.
Feb 24, 14:21 EST
Update - Our team continues to investigate the slowness within Updox and will continue to provide updates every 30 minutes. Thank you for your patience.
Feb 24, 13:26 EST
Investigating - Updox has identified that some users may experience slowness within Application. We are investigating the issue and will post updates every 30 minutes.
Feb 24, 13:02 EST
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.