We have implemented a fix for the issue affecting API connectivity for customers in Canada, and the issue is resolved.
Posted Oct 02, 2026 - 23:20 EDT
Update
We are continuing to investigate an issue affecting API connectivity for customers in Canada. During this time, impacted customers may be unable to send or receive faxes.
Our Engineering team remains actively engaged and is working to identify the cause and restore service as quickly as possible. We will share additional updates as they become available.
Posted Oct 02, 2026 - 22:42 EDT
Investigating
We are investigating an issue affecting API connectivity for customers in Canada. During this time, impacted customers may be unable to send or receive faxes.
Our Engineering team is actively working to determine the cause and restore service as quickly as possible. We will provide additional updates as they become available.
Posted Oct 02, 2026 - 21:51 EDT
This incident affected: Interface / Connection to Updox (Updox Canadian Envrionment).