Updox Fax

Incident Report for Updox-Partners

Resolved

The service disruption affecting our third-party fax vendor has been resolved. All services are operational.
Posted Jul 15, 2026 - 05:45 EDT

Update

We are aware of a service disruption affecting our third-party fax vendor. Some customers may experience delays receiving faxes. Outbound fax traffic has been stabilized and no further delays have been observed. Our team is working closely with the vendor to restore service as quickly as possible, and we will continue to share updates as they become available.
Posted Jul 14, 2026 - 20:09 EDT

Identified

We are aware of a service disruption affecting our third-party fax vendor. Some customers may experience delays in sending and receiving faxes. Our team is working closely with the vendor to restore service as quickly as possible, and we will continue to share updates as they become available. The next update is expected after 8:00 PM ET.
Posted Jul 14, 2026 - 17:54 EDT
This incident affected: Faxing.