Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 24, 2023 - 21:00 EDT
Scheduled
The Updox Operations Team has identified a database maintenance window for 1.5 hours scheduled to start on October 24th at 9:00PM Eastern Time. The maintenance will be complete by 10:30PM during our normal deploy window. The Updox system and APIs may not be available for certain durations during this window.
We apologize for any inconvenience this may cause you and your customers, and we thank you for your understanding as we strive to provide the best service possible. If users continue to experience issues or delays once maintenance is complete, please contact partnersupport@updox.com
Posted Oct 03, 2023 - 16:51 EDT
This scheduled maintenance affected: Interface / Connection to Updox (RESTful API, Web User Interface, Desktop User Interface, Patient Portal, Updox QA development environment, Updox Canadian Envrionment), Telehealth (Video Chat, Secure SMS texting, SMS texting, Video Chat SMS Invites), and Faxing, File Upload, Reminders, Notifications, Scheduling, Referrals, Surveys, Patient Payments, Direct e-Mail Messaging, Updox Secure Messaging, Import to EHR, Webhooks, Identity Verification for Direct E-mail, Updox Corporate Office.