Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 02, 2025 - 23:00 EDT
Scheduled
Scheduled Maintenance
The Updox operations team will be performing system maintenance beginning Thursday, October 2, 2025, at 11:00 PM ET. During this time, the Updox system and APIs may be unavailable. The maintenance is expected to last 1 hour and will conclude on Friday, October 3, 2025, at 12:00 AM ET.
We apologize for any inconvenience and appreciate your understanding.
If assistance is needed after the maintenance is complete, please email partnersupport@updox.com.
Posted Sep 29, 2025 - 10:23 EDT
This scheduled maintenance affected: Interface / Connection to Updox (RESTful API, Web User Interface, Desktop User Interface, Patient Portal, Updox QA development environment), Telehealth (Video Chat, Secure SMS texting, SMS texting, Video Chat SMS Invites), and Faxing, File Upload, Reminders, Notifications, Scheduling, Referrals, Surveys, Patient Payments, Direct e-Mail Messaging, Updox Secure Messaging, Import to EHR, Webhooks, Identity Verification for Direct E-mail.