Video Chat Unavailable

Incident Report for Updox-Partners

Resolved

A fix has been implemented and this incident is resolved.
We sincerely apologize for any impact this caused to you and your business.
If you require further assistance, please contact partnersupport@updox.com.

Posted Oct 27, 2023 - 10:44 EDT

Identified

Our technical operations team has identified an issue impacting Video Chat. Users are unable to access Video Chat at this time.
We sincerely apologize for any inconvenience this causes to your business and will keep you updated on our progress.

Posted Oct 27, 2023 - 10:01 EDT

This incident affected: Telehealth (Video Chat).