All Systems Operational
About This Site
Welcome to the status page for partners of Updox LLC.
If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.
Please e-mail partnersupport@updox.com if you have further questions about this alert.
Interface / Connection to Updox
Operational
RESTful API
Operational
Web User Interface
Operational
Desktop User Interface
Operational
Patient Portal
Operational
Updox QA development environment
?
Operational
Updox Canadian Envrionment
Operational
Telehealth
Operational
Video Chat
Operational
Secure SMS texting
Operational
SMS texting
Operational
Video Chat SMS Invites
Operational
Faxing
Operational
File Upload
Operational
Reminders
Operational
Notifications
Operational
Scheduling
Operational
Referrals
Operational
Surveys
Operational
Patient Payments
Operational
Direct e-Mail Messaging
Operational
Updox Secure Messaging
Operational
Import to EHR
Operational
Webhooks
Operational
Identity Verification for Direct E-mail
Operational
Updox Corporate Office
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance Oct 7, 2025 23:00 - Oct 8, 2025 00:00 EDT
The Updox operations team will be performing system maintenance beginning Tuesday, October 7, 2025, at 11:00 PM ET. During this time, the Updox system and APIs may be unavailable. The maintenance is expected to last 1 hour and will conclude on Wednesday, October 8, 2025, at 12:00 AM ET.
We apologize for any inconvenience and appreciate your understanding.
If assistance is needed after the maintenance is complete, please email Partnersupport@updox.com.
Posted on Sep 29, 2025 - 10:40 EDT
We apologize for any inconvenience and appreciate your understanding.
If assistance is needed after the maintenance is complete, please email Partnersupport@updox.com.
Posted on Sep 29, 2025 - 10:40 EDT