All Systems Operational
About This Site
Welcome to the status page for partners of Updox LLC.
If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.
Please e-mail partnersupport@updox.com if you have further questions about this alert.
Interface / Connection to Updox
Operational
RESTful API
Operational
Web User Interface
Operational
Desktop User Interface
Operational
Patient Portal
Operational
Updox QA development environment
?
Operational
Telehealth
Operational
Video Chat
Operational
Secure SMS texting
Operational
SMS texting
Operational
Faxing
Operational
File Upload
Operational
Reminders
Operational
Notifications
Operational
Scheduling
Operational
Referrals
Operational
Surveys
Operational
Patient Payments
Operational
Direct e-Mail Messaging
Operational
Updox Secure Messaging
Operational
Import to EHR
Operational
Webhooks
Operational
Identity Verification for Direct E-mail
Operational
Updox Corporate Office
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Final Security Notice - TLS 1.0 will be turned off on Monday 05/11/2020
May 11, 07:00-07:15 EDT
Scheduled -
Partners,
Due to the impact of Covid-19 on our customers and the end users of our partners, Updox delayed turning off access to Updox via TLS1.0. The previous date for the service to be terminated was March 18th. Now that we have settled in the new normal, Updox is required to adhere to this security protocol to meet our compliance accreditation.
On Monday, 5/11/2020, at 7am Eastern time, Updox will turn off TLS 1.0.
Though most of your customers will not be impacted by this change, some may lose access to Updox if appropriate steps are not taken. (e.g. can’t log in, can’t print to Updox, can’t send to the EHR).
If you need help preparing or encounter problems on 5/11/2020, please contact us at partnersupport@updox.com
May 5, 09:20 EDT
Due to the impact of Covid-19 on our customers and the end users of our partners, Updox delayed turning off access to Updox via TLS1.0. The previous date for the service to be terminated was March 18th. Now that we have settled in the new normal, Updox is required to adhere to this security protocol to meet our compliance accreditation.
On Monday, 5/11/2020, at 7am Eastern time, Updox will turn off TLS 1.0.
Though most of your customers will not be impacted by this change, some may lose access to Updox if appropriate steps are not taken. (e.g. can’t log in, can’t print to Updox, can’t send to the EHR).
If you need help preparing or encounter problems on 5/11/2020, please contact us at partnersupport@updox.com
May 5, 09:20 EDT