In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 08:01 EDT
Scheduled - On Monday, May 14, our new address is:

Updox
6555 Longshore St., Ste 200
Dublin, OH 43017

Our phone numbers and email addresses remain the same.
Questions? Email us at info@updox.com

On Sunday May 13th our phones will be transferred to the new office. During the move our support voicemail will be unavailable. If you have an issue to report, please e-mail PartnerSupport@updox.com

About This Site

Welcome to the status page for partners of Updox LLC.

If the Updox systems are experiencing an issue, a series of messages about the status and ongoing resolution will be broadcast from here. Subscribe today to get the alerts you need.

Please e-mail partnersupport@updox.com if you have further questions about this alert.

Desktop User Interface   Operational
Web User Interface   Operational
RESTful API   Operational
Faxing   Operational
File Upload   Operational
Reminders   Operational
Notifications   Operational
Scheduling   Operational
Patient Portal   Operational
Referrals   Operational
Surveys   Operational
Patient Payments   Operational
Direct e-Mail Messaging   Operational
Updox Secure Messaging   Operational
Import to EHR   Operational
Identity Verification for Direct E-mail   Operational
Updox QA development environment   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 27, 2018

No incidents reported today.

May 26, 2018

No incidents reported.

May 25, 2018

No incidents reported.

May 24, 2018

No incidents reported.

May 23, 2018
Resolved - This incident has been resolved.
May 23, 08:07 EDT
Monitoring - We are now processing faxes, but there may continue to be a delay as we work through the backlog.
May 22, 17:04 EDT
Investigating - We are currently experiencing a delay with inbound faxing.
May 22, 16:35 EDT
May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.